FAQ

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

FAQs help visitors find quick answers to common questions, improving navigation and user experience. They also reduce the need for direct inquiries, saving time for both clients and the clinic. This ensures a smoother and more efficient experience for everyone.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

A: MyFace Beauty Clinic is at 69 Castelgate, Newark, NG24 1BE, on the first floor of a building with Super Bowl. Find us on Google Maps. Parking and transport info is in your appointment confirmation for a smooth visit to our luxurious clinic.

A: At MyFace Beauty Clinic, we prioritize your safety during pregnancy. Some treatments, like brow lamination, lash lifts, certain tints, microblading, PMU, and specific skincare treatments, are not recommended. Safe options include brow shaping, gentle facials, nail treatments, and waxing (depending on sensitivity). Always consult your healthcare provider before any treatment. Our experienced artists ensure a safe, personalized experience. For more information, contact our team.

MYFace Beauty Clinic – Cancellation Policy

At MYFace Beauty Clinic, your time and ours are valuable. By booking, you agree to the following terms:

Deposits

• All deposits are non-refundable.

• Deposits secure your booking and are applied to your treatment price.

Cancellation Fees

Notice PeriodFee3+ days before appointment Deposit transferable to a new booking within 60 days. If not rebooked within 60 days, deposit is forfeited.3 days before25% of treatment price. Deposit is applied toward this fee.2 days before50% of treatment price. Deposit is applied toward this fee.On the day / no-show100% of treatment price. Deposit is applied toward this fee.

Late Arrivals

• Arriving more than 15 minutes late may result in:
  

  • shortened service,

  • rescheduled appointment, or

  • full charge.

• Please plan extra travel time — late arrivals impact other clients’ bookings.

Free Cancellation

• Each client is entitled to one complimentary cancellation per calendar year.

• Deposit is still transferable but not refundable.

• Does not apply to microblading / PMU bookings.

Owner’s Right to Cancel

• MYFace Beauty Clinic reserves the right to cancel appointments at any time, for emergencies, operational reasons, or health concerns.

• Deposits will be transferred to the next available appointment, not refunded.

Direct Payment Consent

• By booking, you agree your card may be charged automatically for any applicable cancellation, late arrival, or no-show fees.

• Unpaid fees may result in further action.

Waxing gives you long-lasting results by removing hair from the root, leading to slower regrowth. Your skin will feel smoother, and compared to shaving, waxing causes less irritation and fewer razor bumps. Our professional services ensure a comfortable and effective experience.

• Wait: Allow your skin to breathe for a few hours after a facial.

• Choose light makeup: Opt for mineral-based or non-comedogenic products.

Yes, all products used at MY Face Beauty Clinic are cruelty-free. We also offer nearly all vegan options, including the Kaseo brand, ensuring ethical and high-quality treatments.

For facials and waxing, wear comfy, loose clothing. You can undress to your comfort level, and we will cover you with towels to ensure your privacy and comfort. Your comfort and privacy are our top priorities.

Yes, we offer custom package deals for special occasions. Visit our Package Deals Page to learn more and find the perfect package for your needs.

Currently, MY Face Beauty Clinic only accepts female clients for beauty therapy treatments. We appreciate your understanding and support as we strive to provide a comfortable and inclusive environment for all our visitors.

If you arrive more than 15 minutes late for your appointment at MY Face Beauty Clinic, your treatment may be shortened or rescheduled, and full payment will still be required. We recommend planning your journey to ensure timely arrival and avoid any disruptions to your treatment and other clients' schedules.

Yes, MY Face Beauty Clinic is active on social media. Feel free to take and share photos/videos – don’t forget to tag #MYFACE or #MYFACEBeautyClinic. Follow us on Instagram: MYFACE_BeautyClinic and Facebook: MYFACE Beauty Clinic.

A: MyFace Beauty Clinic operates from 9:00 AM to 7:30 PM on both Wednesday and Thursday. We strive to accommodate preferred times or specific slots whenever possible to suit our clients' schedules. To ensure you secure the most convenient time for your visit, especially for evening appointments, we recommend booking at least a month in advance. You can schedule your appointment by contacting us directly through our website or by calling our clinic. Indulge in the finest therapeutic experience where relaxation meets luxury at MyFace Beauty Clinic in Bracebridge Heath, Lincoln.